To download onto a mobile device download the VIP Access app from the Google Play Store Android or the Apple App Store iOSiPadOS To purchase a hard token visit the Symantec store on Amazon For bulk orders contact your authorized Broadcom resellerpartner
Symantec VIP Two Factor Authentication Anywhere
VIP Access Authenticator For Mobile and Desktop
VIP Access token mobile or desktop credential FAQ and myBroadcom
Internet connectivity is required when the reset option is used in the VIP Access Desktop A reset forces the app to resync with the VIP Cloud The VIP Access for mobile app will attempt to resync with the VIP Cloud if a time change on the device is detected Feedback thumbup Yes
If you do not have access to both devices if you cannot migrate your credential or if you have deleted and reinstalled the VIP Access app on your device you must download VIP Access on your new phone and register the app as a new credential with the organization where you originally registered the credential
Transfer or move a VIP credential ID from one mobile myBroadcom
VIP Access for Android 419 Whats New Rebranding changes to URLs copyrights license text and similar content Fixed an issue with QR code scanning on the MyVIP portal to register the credential Platform Versions Android OS version 50 or later VIP Access for Android 418 Whats New Compliant with Google Play 64bit version
Vip Access Mw68
VIP Access for Mobile VIP Access for Desktop VIP Security Card VIP Security Token Model HAI08 VIP Security Token Model HV08
Both devices must be running VIP Access 501 or later Upon successful migration a new Credential ID will be generated on the original device identical VIP Credential IDs cannot exist on more than one device at a time On the existing device open the VIP Access app From the dropdown menu select Migrate Credential Click the GENERATE
Troubleshooting VIP Access for Desktop Broadcom
I replaced my mobile device Now VIP Access no longer works Broadcom
The credential ID is typically a 12character alphanumeric identifier that is recognized by VIP Manager once the credential has been registered This ID associates the credential with your account What is a security code If you use a particular security code to access a site or to register a credential you cannot use that security code
VIP Access App is used to authenticate online transactions through TOTP and is available in the play store for installation The app has a mobile and a desktop version and upon installation it creates a credential ID for that specific installation and also generates OTP The OTPs keep refreshing based on the timeout period and new ones get
Vip Access Mw68
The organization where you registered your credential is your first line of support Contact your system administrator or Customer Support for the site where you registered this credential to report any issues that you encounter
VIP Manager Symantec
Securely manage your Symantec VIP credentials and access codes with VIP Manager
Symantec VIP Access Mobile for Android Release Notes myBroadcom
What connections are required to activate VIP Access myBroadcom
VIP Manager Register Your VIP Credential Symantec